Contact information

Wagglux Concierge – We're Here for You

At Wagglux, we believe your pet deserves the finest experience — and so do you.
Our Concierge Team is here to support you with anything you need, from product questions to order assistance. Whether you're exploring our collections or tracking a recent purchase, we are committed to offering a smooth and attentive service at every step.


How to Contact Us

Email Support
For questions about products, orders, shipping, or returns, you can reach our Customer Care Team at:
info@wagglux.com

If your message is related to an order, please include your order number to help us assist you faster.


Business Hours

Monday – Friday: 9:00 AM – 5:00 PM EST
Saturday – Sunday: Closed

We aim to respond to all inquiries within 24–48 business hours.


Helpful Links

Refunds & Returns
https://wagglux.com/policies/refund-policy

Privacy Policy

https://wagglux.com/policies/privacy-policy